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TL; DR: Culture & Methods Trends 2023 — Food for Agile Thought #387

Welcome to the 387th edition of the Food for Agile Thought newsletter, shared with 45,893 peers. This week, Shane Hastie introduces the Culture & Methods Trends 2023 report, from culture handbooks to LLM-supported development to scaling frameworks entering the Late Majority. Moreover, we learn from an interview with Brendan Marsh about Spotify and its way of working, the obvious question being: Is there a ‘Spotify Model?’ Also, we list three critical issues leading to less effective Retrospectives, from inconsistency to a lack of contributions to failure to follow up on action items, and point out that SAFe may not be ideal, but applying it may lead to a higher level of business agility, depending on the environment and context.

Then, Maret Kruve remembers her challenges when starting as a product manager, being an introvert, and how she coped with them. Also, we learn suggestions for encouraging engineers to involve themselves more effectively in the ideation process. In a shocking revelation, Michalina Bidzinska explains why “listening to users is less important than observing their actions,” as they all lie to us.

Finally, we reflect on issues and challenges when using NPS beyond its intended purpose as a consumer research tool and ask ChatGPT to help us with OKR design. Speaking of metrics, Tendayi Viki dissects the idea of return on investment for innovation, distinguishing two realms: the “innovation team lives in Explore, whereas the executive board lives in Exploit.” Lastly, we explore how Chinese companies “prioritize autonomy at scale, internal digital platforms, and a clear project focus.”

Food for Agile Thought #387: Culture & Methods Trends 2023, The Introverted Product Manager, Spotify’s Way of Working, Users Lie to Us — Age-of-Product.com

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🏆 The Tip of the Week

Shane Hastie (via InfoQ): 📈 Culture & Methods Trends Report March 2023

Shane Hastie introduces the latest trends in engineering, from culture handbooks to LLM-supported development to scaling frameworks entering the Late Majority.

🍋 The Lemon of the Week

(via UX Collective): Scrum is just as bad as SAFe – adopt it at your own risk

In another round of Scrum bashing, Henrik Ståhl claims that “Scrum is just as bad as SAFe. Adopt it at your own risk,” without adding much insight to the discussion than unsubstantiated claims.

➿ Agile & Scrum

Brendan Marsh: 🎙 What really happened at Spotify

In this podcast, Murray Robinson and Shane Gibson interview Brendan Marsh about his time at Spotify and its way of working.

Enrico Teotti (via Agile Alliance): Why your retros don’t work and how to fix them

Enrico Teotti lists three critical issues leading to less effective Retrospectives, from inconsistency to a lack of contributions to failure to follow up on action items.

Mike Cottmeyer (via Leading Agile): 📺 On Managing Expectations of Methodologies & Frameworks

Mike Cottmeyer delves into SAFe’s shortcomings; however, he also points out that applying SAFe may lead to a higher level of business agility, depending on the environment and context.

🎓 🖥 💯 🇬🇧 Professional Scrum Facilitation Skills Class — May 16, 2023

The Professional Scrum Facilitation Skills (PSFS) training by Berlin Product People is a guaranteed one-day official Scrum.org class for advanced Scrum practitioners and agile coaches , including the industry-acknowledged PSFS certification. This PSFS training class is in English.

Enjoy the benefits of an live-virtual immersive class with like-minded agile peers from 09:00 – 17:30 o’clock CET.

Professional Scrum Facilitation Skills Class — May 16, 2023 — Berlin-Product-People.com

Learn more: 🖥 💯 🇬🇧 Professional Scrum Facilitation Skills Class — May 16, 2023 .

👉 From time to time, we can offer last-minute seats for training classes at cost to individuals who do not have access to a corporate training budget. If you like to be notified about these opportunities, please register here .

🎯 Product

Maret Kruve (via Medium): How I Survived the Lifestyle of a Product Manager as an Introvert

Maret Kruve remembers her challenges when starting as a product manager, being an introvert, and how she coped with them.

Teresa Torres: Product in Practice: Getting Engineers Involved in Brainstorming

Ellen Juhlin asked Teresa Torres’ community for suggestions on encouraging engineers to involve themselves more effectively in the ideation process.

Michalina Bidzinska (via uxdesign.cc): Everybody Lies. Your Users Too.

Michalina Bidzinska explains why “listening to users is less important than observing their actions.”

📯 Workshop Design with ChatGPT

The following article explores whether we can use ChatGPT-4 to create workshops for agile practitioners; for example, Scrum Masters. While Liberating Structures have simplified the task, workshop design with ChatGPT may provide an alternative.

As you will learn, and despite being prone to lapse into project management speak, ChatGPT is remarkably capable of doing so, provided we feed it suitable prompts. Whether this requirement gives ChatGPT an edge over manually creating workshops remains to be seen.

Workshop Design with ChatGPT — Age-of-Product.com

👉 Learn more: Workshop Design with ChatGPT .

🛠 Concepts, Tools & Measuring

(via Mind The Product): The 9 ugliest truths about NPS in B2B

Paula Stürmer reflects on issues and challenges when using NPS beyond its intended purpose as a consumer research tool.

Tim Herbig: I asked ChatGPT to write your OKRs

Tim Herbig shows “the impact that context through strategy can have on OKR design using a mechanical sparring partner.”

🎶 Encore

Tendayi Viki (via Strategyzer): ROI for innovation

Tendayi Viki dissects the idea of return on investment for innovation, distinguishing two realms: the “innovation team lives in Explore, whereas the executive board lives in Exploit.”

(via Harvard Business Review): How Chinese Companies Are Reinventing Management

Mark J. Greeven, Katherine Xin, and George S. Yip explore how Chinese companies “prioritize autonomy at scale, internal digital platforms, and a clear project focus.”


📅 Scrum Training & Event Schedule

You can secure your seat for Scrum training classes, workshops, and meetups directly by following the corresponding link in the table below:

Date Class and Language City Price
🖥 💯 🇬🇧 April 5, 2023 GUARANTEED: Hands-on Agile #50: The Product Community of Practice w/ Petra Wille (English; Live Virtual Meetup) Live Virtual Meetup FREE
🖥 💯 🇩🇪 April 18-21, 2023 GUARANTEED: Professional Scrum Master (Advanced) Training (PSM II; German; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT
🖥 🇩🇪 April 25-28, 2023 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT
🖥 💯 🇬🇧 May 4, 2023 GUARANTEED: Hands-on Agile EXTRA: How Elon Musk Would Run YOUR Business with Joe Justice (English; Live Virtual Meetup) Live Virtual Meetup FREE
🖥 💯 🇩🇪 May 9-10, 2023 GUARANTEED: Professional Scrum Master Training (PSM I; German; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT
🖥 🇬🇧 May 16, 2023 GUARANTEED: Professional Scrum Facilitation Skills Training (PSFS; English; Live Virtual Class) Live Virtual Class €749 incl. 19% VAT
🖥 🇩🇪 May 23-24, 2023 Advanced Professional Scrum Product Owner Training (PSPO II; German; Live Virtual Class) Live Virtual Class €1.399 incl. 19% VAT
🖥 💯 🇬🇧 May 30-31, 2023 GUARANTEED: Professional Scrum Master (Advanced) Training (PSM II; English; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT
🖥 🇩🇪 June 13-16, 2023 Professional Scrum Product Owner Training (PSPO I; German; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT
🖥 🇩🇪 June 21-22, 2023 Professional Scrum Master Training (PSM I; German; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT
🖥 🇩🇪 June 27-30, 2023 Professional Scrum Master (Advanced) Training (PSM II; German; Live Virtual Class) Live Virtual Class €1.189 incl. 19% VAT

See all upcoming classes here .

Professional Scrum Trainer Stefan Wolpers

You can book your seat for the training directly by following the corresponding links to the ticket shop. If the procurement process of your organization requires a different purchasing process, please contact Berlin Product People GmbH directly.

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Help your team to learn about the Culture & Methods Trends 2023 by pointing them to the free Scrum Anti-Patterns Guide :

Download the free Scrum Anti-Patterns Guide by PST Stefan Wolpers — 160 ways to improve as a Scrum Team — Age-of-Product.com

🗞️ Last Week’s Food for Agile Thought Edition

Read more: Food for Agile Thought #386: Scrum Police, Marty Cagan on Transformations, Agile Bureaucracy, Trust In Product Management?

The post Food for Agile Thought #387: Culture & Methods Trends 2023, The Introverted Product Manager, Spotify’s Way of Working, Users Lie to Us appeared first on Age-of-Product.com .

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