An offer to help might make it easier to swallow a bitter feedback pill!

An offer to help might make it easier to swallow a bitter feedback pill!

A recent Harvard Business Review article warned of the challenges with using the “feedback sandwich” method. The authors wrote that such feedback might irritate the recipient, cause them to ignore the feedback or confuse them. The authors also stated that positive...
What did I learn in 2020?

What did I learn in 2020?

“It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity, it was the season of light, it was the season of darkness, it was the spring of hope, it was the...