During the past decade, we have seen drastic change in the consumer market. Big organizations have reduced the number of products that they pushed on to consumers without even realizing that there was no demand for it.
Nowadays we have incredible systems and Softwares used by big organizations that are a part of their R&D departments that find out what the users want and how long will they want it for.
This is an amazing strategy because if you realize what problems your customer base or potential customer is facing, you can provide the right solutions on time rather than going round and round on making useless products, no gives a damn about.
When this strategy was first introduced, big businesses and corporations understood the importance of their relationship with their customers and how they should enhance their interaction more so that they can make a greater name for themselves in the market ahead of their competition.
Also, the feedback they receive from their customers can really save their time from intensive and expensive campaigns to figure out what products should be marketed.
To make this relationship deeper, CRM software is an amazing tool that can help a business perfectly.
That is why big businesses to small startups, all are investing in CRM Softwares so that they can easily figure out what products to produce and market that will benefit their business.
Before we tell you about the best CRM apps that are available in the market right now, we would first like to discuss some statistical facts that will let you properly know what you are dealing with.
Some Statistical Facts about CRM Software
- CRM software has one of the largest shares in the software market all over the world which is expected to grow around $49 in revenue by the middle of the next decade (2025).
- 91 percent of Companies/ firms with more than 10 to 12 members in North America are using CRM software.
- The leading industries that are using CRM software are Retail, business services and technology-related companies that are dependent on having a good relationship with their customer base to generate more sales.
After these facts and the upper description, you can understand how much a CRM software is necessary in this world of consumer satisfaction and consumer-based business strategies opted by big and small businesses alike.
So, without further ado here are 8 of the best CRM software that is available in the market right now that can benefit client – business relationships and ultimately help companies generate more sales.
9 Best CRM Software Apps
1. NetHunt CRM
NetHunt CRM has been one of our go-to solutions when it comes to managing customers through a centralized platform. They have a no hassle intuitive UI, with tons of features overlayed to make communication a rewarding experience with customers. What exactly is NetHunt CRM? It is basically an email based integration which helps you to manage your customers, leads and sales on the get go.
As your business volume grows, NetHunt scales up to meet the demands of incoming and outgoing customers through your NetHunt dashboard. One of the most powerful features in this software is the Gmail and Google apps integration. Since Google is commonly used all over the world in various public and private sectors, NetHunt’s Big G integrations make it all the more easier for CRM oriented businesses to operate effortlessly.
Having said that, non Gmail app integrations also work fine with NetHunt. However, you’re going ot have to visit their official website for a full list of features and other key benefits.
Some of the main highlights of NetHunt CRM are appended below:
Key Features:
- Easily manage any number of customers through various customer management solutions.
- Manage and prioritize ongoing leads as prospects turn into actual paying customers.
- 3rd party app integrations with Gmail make it convenitnet for users to contact clients through their personal/ professional Gmail IDs.
- Also supports Zapier integrations.
- User friendly interface.
- Easily affordable.
Pricing:
- NetHunt Professional is available for $30 a month on per user basis.
- NetHunt Enterprise Solution is available for $60 per month/ per user.
In addition, you can also contact the official NetHunt CRM support representatitves for a custom price quote.
2. Salesmate
Second one on the list is Salesmate which is an ideal choice for smaller companies/firms or startups. This is due to the fact that its amazing features are very affordable and perfect for businesses that are not generating that much revenue to invest in expensive CRM options.
But just because its more affordable than the other options doesn’t mean that it is kind of a slouch in the feature department.
Salesmate is an amazing software with a lot of amazing features that can help you streamline your whole sales process and all those marketing processes. This software gives you a toll-free and a virtual phone number that will instantly enable you to start calling and get more sales without any delay.
Key Features
- Sales forecasting.
- Shared team inbox
- Workflow automation.
- 360-degree customer view with a smart contact management system.
- Sync with Google apps (G Suite).
- Visual sales reports, sales analytics, revenue reports, goal tracking.
- Mobile CRM for Android and iOS.
- Email automation.
- Deal management.
- Product and services management.
- Activity management.
Pricing
- Monthly: $15 (User/Month/Billed Annually)
- Yearly: $12 (User/Month/Billed Annually)
3. Zendesk Sell
Zendesk Sell is an incredible sales automation software that will help your sales team get excellent visibility while streamlining their sales and can benefit a lot from it. It also focusses heavily on lead priority so that the team can easily satisfy more customers and close more sales.
Key Features
- Contact management system.
- Integrations with Slack, Dropbox, Google Suite, MailChimp, and more.
- Built-in calling and SMS.
- Email tracking.
Pricing
- Team: $19 (per seat per month)
- Professional: $49 (per seat per month)
- Enterprise: $99 (per seat per month)
- Elite: $199 (per seat per month)
4. Microsoft Dynamics 365
Where there is a business opportunity in the software market, how can Microsoft let it go and with Microsoft Dynamics 365 they have properly dipped hands in the vast ocean of the CRM market?
Providing some of the most amazing features in a single application, Dynamics 365 can help companies with automatic marketing strategies, generating more sustainable leads and streamlining the sales processes.
Being from a family member of the long list of Microsoft products, you can hook up the Dynamics 365 with other Microsoft applications like Outlook, Lync, Excel, PowerPoint, and Word.
Key Features
- Sales productivity tools.
- Sales insights and forecasting.
- Integrations with LinkedIn Sales Navigator and other Microsoft apps.
- AI-driven sales insights to improve sales.
Pricing
- Dynamics 365 Sales Professional: $65 (Per user/month)
- Dynamics 365 Sales Enterprise: $95 (Per user/month)
- Customer Engagement Plan: $115 (Per user/month)
- Microsoft Relationship Sales Solution: $130 (Per user/month)
- Dynamics 365 Sales Insights: $50 (Per user/month)
5. Salesforce
Salesforce is an incredible CRM software which is considered one of the very best in the market today. It is designed to cover larger businesses and enterprises.
Salesforce has different modules like Sales, Service, Marketing, Engagement, and Commerce to completely cover all of the sale related actions that the sales team performs.
Key Features
- Google marketing platform.
- Data management platform.
- Contact management system.
- Create a customer journey and touchpoints.
- Opportunity management to close more deals.
- Lead management.
- Email integrations.
- Workflow automation.
- Sales insights and forecasting.
Pricing (Billed Annually)
- Essentials (Small business CRM for up to 10 users): €25/user/month
- Professional (Complete CRM for any size team): €75/user/month
- Enterprise (Deeply customizable sales CRM for your business): €150/user/month
- Unlimited (Unlimited CRM power and support): €300/user/month
6. Capsule
This CRM focusses on bringing all of the sales data to a single central location that helps the sales team to have easy access to all of the required information they need to close sales and satisfy more customers.
Capsule CRM also focusses greatly on lead assignment and team management which are key elements in making a greater number of sales.
It also offers a feature called the contact manager where you can check out all of the details of your customers which will enable you to get to know what they want and also track the progression of all of the deals in play.
Key Features
- Sales forecasting.
- Track team performance.
- Search facility to gather results throughout the system.
- Task management.
- Track history, documents, tasks, and details of contacts in one place.
- Insightful reports.
- Sales pipeline management.
- Track sales performance.
Pricing
- Free: Free for 2 users
- Professional: $18/user/month
- Teams: $36/user/month
7. AmoCRM
This CRM software is a bit different from the other items on this list. AmoCRM enables you to integrate all of the most important communication channels into a single hub point and manage all of the messages from that single point. This enables your team to be more tension-free when accessing multiple communication channels easily and generate more sales.
Key Features
- Check sales progress.
- Mobile CRM.
- Lead tracking and nurturing.
- VoIP integration for calling.
- Task and notifications.
- Display targeted ads.
- Smart sales analytics.
Pricing (Billed Annually)
- Base: $15 (Per user/month)
- Advanced: $25 (Per user/month)
- Enterprise: $45 (Per user/month)
8. PipelineDeals
This is an amazing CRM for small businesses. This CRM focusses greatly on the streamlining of the sales pipeline to provide ease to the sales team, and effectively generate more sales and benefit the company.
PipelineDeals comes with a whole lot of customization features that help the sales team to design the CRM as they want which will lead to greater productivity and ultimately more sales.
The main reason why this CRM is a very good choice for small businesses. This affordability makes this CRM a hot commodity in the medium and small business domain.
Key Features
- Real-time status updates on recent activities.
- Team management insights.
- Activity and goal tracking.
- Powerful reporting and analytics.
- Lead sourcing.
- Lead management and nurturing.
- Contact management system.
- Sales pipeline management.
Pricing (Billed Annually)
- Start: $25/user/month
- Develop: $33/user/month
- Grow: $49/user/month
9. Act CRM
Last on our list is Act CRM which is another great option for small and medium-sized businesses. It is designed to cover these business domains but some of the price plans might be quite complex and overwhelming for smaller companies.
This is because the affordable package or the free trial just covers what is necessary and not give you a whole lot of options and you have to buy the professional package to fully taste its features.
Key Features
- Pipeline management and automation.
- Mobile CRM.
- Lead management.
- Activity tracking and alerts.
- Contact management.
- Create and manage marketing campaigns with automation.
- Interactive dashboard with insights and reports.
- Workflow automation.
Pricing (Billed Annually)
- Trial: Free of Cost
- Professional: $79 per month
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